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OPERATIONS MANAGER

Job Title:           Operations Manager

Classification:    Full-time, exempt

Reports to:       Program Director

Supervises:       Rehearsal Assistants

Salary:              $42,000 – $48,000 depending on experience, plus benefits

Start date:        July or August 2021

POSITION SUMMARY

The Operations Manager is responsible for the coordination of logistical details to ensure the smooth operations of GTCYS’ year-round programs, including rehearsals, concerts, retreats, auditions, and other student activities. The person in this position must possess an exceptional attention to detail and ability to efficiently work independently and with program staff. This is a hands-on role which also involves moving instruments and equipment to and from events, driving a rental truck, and stage managing concerts. This full-time position includes flexible office hours in conjunction with numerous weekend/evening rehearsals and events. Start date is July or August 2021.

RESPONSIBILITIES

Operations (80%)

  • Coordinate and manage logistical details related to all program activities (rehearsals, sectionals, auditions, concerts, retreats, tours, student activities, and special projects), including:
    • Facility rental and research
    • Scheduling, including maintaining organizational calendar
    • Technical needs, including stage plot creation
    • Equipment needs, including instruments
    • Communications with staff, students, and families, and venue personnel
    • Budgeting and invoicing
    • Other logistical matters as needed
  • Attend and stage manage all retreats, concerts, special events, and tours, and supervise event staff
  • Deliver materials to evening rehearsals in collaboration with other staff
  • Coordinate truck rentals; load and transport percussion and equipment for all concerts and program activities; schedule and supervise additional personnel to assist with to transporting equipment
  • Maintain instrument and equipment inventory database, and coordinate repairs and purchases
  • Develop and maintain positive relationships with venue contacts and other vendors
  • Train and supervise Rehearsal Assistants and submit payroll, in collaboration with Program Director
  • Support artistic planning process for annual season schedule and venue selections in collaboration with GTCYS’ leadership
  • Assist artistic staff with other program-related needs (scheduling, communication)
  • Participate in annual budgeting and forecasting processes, and operate within the confines of the budget

Communications (15%)

  • Prepare event production timelines, instructional documents, diagrams, and communications for venue personnel
  • Prepare event-related communications for staff and families
  • Communicate with external constituents and vendors, ensuring timely and effective resolution for questions and concerns

Other (5%)

  • Serve as a positive and supportive member of GTCYS’ team and be a proactive ambassador
  • Assist with special projects and other duties as assigned
  • Understand and adhere to GTCYS policies and procedures

REQUIREMENTS & QUALIFICATIONS

  • Minimum education requirement: High school or GED equivalent, with technical production and performance knowledge, including familiarity with orchestral instruments
  • Experience: Minimum 2 years of relevant experience in orchestra, theater, or event production
  • Exceptional planning and organization skills, attention to detail, and ability to meet deadlines
  • Flexibility to adjust to changing needs, apply critical thinking skills, and develop creative solutions
  • Effective and efficient written and verbal communications skills
  • Ability to multi-task and work calmly under pressure
  • Self-motivated with ability to prioritize
  • Computer skills required: PC-based Microsoft Office 365 applications (Outlook, Excel, Word), Google platforms (forms, calendar, etc.)
  • Physical capacity to lift at least 50 lbs. when moving instruments
  • Availability to attend evening and weekend activities
  • Access to reliable transportation; valid driver’s license and clear driving record for driving rental truck
  • Ability to maintain a positive, helpful attitude with colleagues and constituents, and willingness to use a relationship-based work approach
  • Comfort level interacting with students, and desire to serve as a positive role model for young musicians
  • Love of music and passion for GTCYS’ mission
  • Bilingual skills a plus

WORKING CONDITIONS

This position includes a balance of daytime hours and numerous evening/weekend activities. Some events will require driving a 12’+ rental truck. Must be able to lift 50 lbs to move heavy equipment and instruments.

GTCYS is committed to being an inclusive and equitable workplace, and we strive to create a diverse staff that represents the broad communities we serve. Applicants from populations underrepresented in classical music are strongly encouraged to apply.

TO APPLY

Email a single PDF with a cover letter, resume outlining relevant experience, and names of three references to GTCYS executive director Megen Balda at megen@gtcys.org. Applications will be reviewed as they are received, and the position will remain open until filled.

ABOUT GTCYS

The Greater Twin Cities Youth Symphonies (GTCYS) broadens access to instrumental music and serves more than 15,000 children and adults annually through its core educational programs, community activities, and performances. Led by Artistic Director Mark Russell Smith and eight conductors, GTCYS typically serves more than 1,000 students ages 8-18 through 10 school-year orchestras, summer activities, and Harmony strings instruction program. Committed to increasing access and breaking down barriers, GTCYS provides more than $140,000 in need-based tuition assistance and support for private lessons, and has expanded geographically. GTCYS presents 30 annual concerts at Orchestra Hall, Ted Mann Concert Hall, and free community concerts at homeless shelters, schools, and care centers across the Twin Cities. Started in 2016, GTCYS’ equity, diversity, and inclusion initiatives remain a top priority. Through a unique partnership, GTCYS and the SPCO share office space and work together on educational initiatives. For more information, visit www.gtcys.org.


Volunteering

Volunteers provide vital assistance by helping with administrative duties, program activities, concert events, special events, and fundraising. If you’re interested in volunteering, please contact Katie Heilman at katie@gtcys.org, or fill out the volunteer interest form if you have a specific skill you wish to contribute!

Get the Backstage Experience!

Be our guest! Treat the family to a special night out to learn more about what you can expect from GTCYS.

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